Privacy Policy - www.fslaw-asia.com

This privacy policy sets out how we will treat any of your personal data in our possession or control from your use of our website and from engagements with potential clients or clients. Additional or different terms of our privacy policy apply to partners, employees and service providers.

By continuing to use this website, you^[1] are consenting to use of your personal data as set out in this privacy policy. Please do not provide us any personal data, especially if you do not want that information to be used by us in this manner. This privacy policy may change from time to time.

In addition, we may send you electronic and/or paper form marketing materials relating to our services unless you tell us not to.

I. Information collected or provided

We do not intentionally collect personal data from you if you are only browsing our website. We do not intentionally use cookies on our website; however, we may use cookies which store information which you enter into a web form to facilitate an online interaction.

While we own the copyright in our website, third parties are mainly responsible for hosting and otherwise making this website available. There may be links or plug-ins to or from websites of third parties. We do not intentionally collect personal data from your use of such links or plug-ins and such third parties may do so.

You may give us information through this website, by phone, email or in paper form.

You may also submit information to us on our website if you subscribe, engage us, or explore subscribing or engaging us for our services.

You may also give us information through others authorised by you to disclose information to us (authorised representatives).

We may receive information from you or your authorised representatives about others, including that provided to us for use in the provision of legal services to our client or exploring the provision of legal services to potential clients.

If you provide such information, you represent that this is business contact or other business-related information unless we ask you for information that is clearly personal data. Business contact information includes an individual’s name, position or title, business telephone number, business address, business email address and any other similar information about the individual, not provided by the individual solely for his or her personal purposes, or any information that is not subject to applicable privacy laws.

Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, personal email address, personal telephone number and address, payment and billing information and billing history.

Where you give us personal data of another person, you represent that you either are permitted to disclose such information to us under applicable privacy laws or you have all consents necessary for us to collect, use and disclose such personal data for the purposes set out below.

II. Purpose of use or disclosure of information collected or provided

If we obtain your personal data, we may collect, use and disclose such personal data as we are permitted to under applicable privacy laws and otherwise for the following purposes:

To respond to, handle and process your queries, requests, complaints and feedback and provide you with information.
To ensure that the website is presented to you in an effective manner.
To understand how this website is used and to improve your user experience.
Where you have registered to do so, to send you electronic and/or paper form marketing and other materials relating to our services, unless you tell us not to.
To perform obligations in the course of or in connection with our provision of the services requested by you.
To manage your relationship with us, including to verify your identity, to process payment or credit transactions, to invoice you for the services we have provided to you and to keep records of the work we have carried out for you.
To comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority.
Any other purposes for which you have provided the information.
Any other incidental business purposes related to the above.
To transmit to any third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, in any jurisdiction, for the aforementioned purposes.

We may disclose your personal data:

To third party service providers, agents and other organisations, including any website analytics service providers, technical infrastructure and technical customer support, hosting providers, billing support and payment providers, data enhancement and marketing providers, email service providers, other IT hardware or software providers, or to our professional advisors, we have engaged to assist us in achieving the purposes listed above for us.
To our affiliates who may act for us for any of the purposes set out in this privacy policy, including our current and future parents, subsidiaries and other companies under common control and ownership with us.
Any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving us.
The courts and to lawyers advising the other party to a matter we are assisting you with.

The purposes listed in this section may continue to apply for a reasonable period after your relationship with us has been terminated or altered (including to enable us to enforce our rights under any contract with you).

III. Reliance on the legitimate interests exception

We may collect, use or disclose your personal data without your consent where we are permitted to under applicable privacy laws such as for our legitimate interests or that of another person. In relying on , any exceptions or permissions under applicable privacy laws, we will comply with any requirements under such laws, for example, we may be required to assess the likely adverse effects on the individual and determine if any legitimate interests outweigh any adverse effect.

In line with our legitimate interests, we will collect, use or disclose your personal data including for the following purposes:

Any investigation or proceedings.
Recovery of payment or debt owed or performing credit analysis.
Detecting or preventing illegal activities (for example, fraud, money laundering) or threats to physical or online safety and security.
Detection and prevention of misuse of services.
Conduct of necessary know-your-client due diligence.
Collection and use of personal data on company-issued devices to prevent data loss.

IV. Withdrawing your consent

Any consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all purposes by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we aim to consider your request within ten (10) business days of receiving it.

While we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described above.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable privacy laws.

V. Access to and correction of personal data

If you wish to make (a) a request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction or to update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we will generally inform you of the reasons why we are unable to do so (except where we are not required to do so under applicable privacy laws).

VI. Accuracy of information

If you (or your authorised representative) do provide personal data or other information, we may have to rely on what is provided. In order to ensure that such information is current, complete and accurate, please update us if there are changes by informing our Data Protection Officer in writing or via email at the contact details provided below.

VII. Retention of personal data

We may retain your personal data for as long as it is necessary to fulfil the purpose for which
it was collected, where retention is necessary for legal or business purposes or as required or permitted by applicable privacy laws. As soon as it is reasonable to assume that we may no longer retain your data, we will delete your personal data or remove the means by which the data can be associated with you.

VIII. Transfers of personal data

We generally do not transfer your personal data. However, we do use third party website hosting, cloud, email and document storage services to collect and store all our information including personal data we receive. If we transfer your personal data, we will do so in accordance with applicable privacy laws which may include obligations to obtain your consent and to take steps to ensure that your personal data continues to receive a required standard of protection.

Individuals who use our website from outside Singapore should understand that we may collect, process, and store their personal data in that country and other countries in which we or our affiliates, third party service providers, agents and subcontractors maintain facilities. The laws in Singapore regarding personal data may be different from applicable privacy laws such as the website visitor’s state or country, and disclosure of personal data may be required in response to lawful requests by the courts, law enforcement, and national security authorities in Singapore or other jurisdictions where the information is held. Individuals outside Singapore with concerns or questions about our privacy practices not addressed in this privacy policy may contact our Data Protection Officer using the information in the “Our contact information” section below.

IX. Effect of privacy policy and changes to privacy policy

This privacy policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this privacy policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this privacy policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

X. Where consent is not required

Please note that where any law or regulation allows us to collect, use or disclose your personal data, we may do so even if you withdraw or qualify your consent, however we will act in accordance with such laws and regulations.

XI. Security of personal data

We are bound by law to have security arrangements in relation to personal data. However, we do not guarantee the security of your personal data or other information you provide to us or we collect from you. Particularly, you should be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

XII. Links to third party websites

This website may contain links or plug-ins to third party websites. We do not accept any responsibility or liability for the content or privacy policies of such third party websites.

XIII. Our contact information

If you have any questions, comments or suggestions about our collection, use or disclosure of your personal data or this privacy policy, or would like to receive information about the personal data we have in relation to you, to update such personal data or to withdraw any consent you have provided to us previously, please contact our Data Protection Officer at dpo@fslaw-asia.com or write to us at 138 Market Street, #24-01 CapitaGreen, Singapore 048946. If you withdraw your consent to any or all use of your personal data, depending on the nature of your request, we may not be in a position to continue to provide our services to you.

^[1] Unless the context requires otherwise, You in this privacy policy means the user of our website and/or services:

Individual: If you access this for use of your business which you conduct in your individual capacity, “you” means the individual accessing the website;
Business entity: If you access this on behalf of a business or as part of your employment, “you” means the entity which conducts the business.